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  • Refund policy

    Egbc can only accept returns for items purchased through www.egbc.co.uk.

    If you would like to return the items for any reason, we will gladly accept them. Please return them in their original packaging, unopened and unused, within 20 days of the delivered date. We will issue a refund to your original method of payment. Return shipping charges will be paid or reimbursed by us.

    All return refunds are processed within approximately 7-10 days upon arrival at our distribution center.

    If your products are defective or damaged, please contact us at the customer service number below to arrange a refund or exchange.

    If you have any questions, please contact us:

  • Phone : +441608641685
    Email : service@egbc.co.uk
    Address : Banbury Rd, Chapel Crossroad, Chipping Norton OX7 8SX, United Kingdom.